PRO-CUT – RETURN POLICY AND GUARANTEE
All products sold by www.procutleaftrimmers.com are intended to be used in accordance with all existing laws and regulations. Neither the manufacturer, its employees, nor its affiliates condone or promote in any way any use of their equipment that may be deemed illegal by any presiding or jurisdictional laws. The manufacturer does not accept any liability or responsibility for damage caused to or by any product as a result of inadequate use or assembly. Read user's manual carefully, including all warnings or restrictions, before operating or using any equipment. Pro-Cut (www.procutleaftrimmers.com) does not accept returns and does not provide refunds. All sales are final.
If you change your mind about an order and would like to cancel or change an order, please e-mail us at [email protected] or to 1-866-327-2251 and make sure to include your order number. We will do our best to fulfill your request so long as the order has not yet shipped. If it has shipped, and you would like to return your order or part of your order, then you must follow our return policy procedures as stated above.
All orders are shipped via UPS ground. Please allow 2 business days for order processing. UPS ground service will take between 2-7 business days. Please note that shipping time frames are calculated from the day the package leaves the warehouse, not from the day the order was placed.
Standard UPS ground charges for shipping within the continental Canada and USA are applicable. UPS does not deliver to Post Office Boxes. If the customer is not there to receive a package, UPS will make 3 attempts or if the area is safe they will leave the package at the door. After 3 delivery attempts the package will be returned to Procutleaftrimmer.com and the customer will be refunded the cost of the item, minus the cost of shipping back to us. The same conditions apply if a customer refuses a package.
When your order is shipped you will receive an e-mail with your tracking number. If you need more help tracking your order, please contact us at [email protected]